Privacy Policy

Because protecting your privacy is very important to PT REACH INTERNATIONAL (M) SDN BHD, we operate our web site or Mobile Applications under the following guidelines to safeguard your personally identifiable information:

PT REACH INTERNATIONAL (M) SDN BHD policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, PT REACH INTERNATIONAL (M) SDN BHD policies and procedures are subject to change.

This Privacy Statement (“Statement”) applies to the website/mobile applications located at, TNB App’s Mobile App and any other websites owned and operated by PT REACH INTERNATIONAL (M) SDN BHD (1164038-X) that direct the viewer or user to this Statement. In this Statement, the terms ” PT Reach International,” “we,” and “us” refers to PT REACH INTERNATIONAL (M) SDN BHD (1164038-X) and its respective subsidiaries and affiliated companies. Websites/ Mobile Applications that are owned and operated by PT Reach International may contain links to websites that are owned and operated by PT Reach International. This Statement does not apply to websites and services that are owned and operated by third parties.

Information We Collect

As you use our services, we collect certain information about you and the services you use. The information we collect falls into three different categories: (1) information you give us; (2) information we collect from you automatically when you use our services; and (3) information we collect from other sources.

Information You Give Us

We collect information you give us when you use our services. The information you give us may include your first or last name, username, password, email address, postal address, phone number, financial account information such as a credit card number, birthday, city of birth, demographics information, and any other information you choose to give us.

Information We Collect When You Use Our Services

When you use our services, we may collect information about the services you use and how you use them. This information includes:

Purchasing Information – We may collect information about the products you buy, including where you buy products, how frequently you buy products, and the rewards earned due to a purchase.

Device and Website Use Information – When you install one of our mobile applications or use a computer, tablet, smart phone or other device to access our websites/ mobile applications or purchase products or services via our online properties, we may collect information about the device and how you use it.

How we protect your personal information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

Contact us

If you have questions or comments about this Privacy Policy, please contact us at:


PA-S-05(1), Pearl Avenue, Jalan Pasir Emas, Sg. Chua, 43000 Kajang Selangor Darul Ehsan, Malaysia

Office: +603 87333417

Fax: +603 87333417